10 Quick Tips for Drop Shipping Online

Top 10 Tips

Guest post by Sarah from Wholesale Ted Today, I’m going to share with you our 10 tips for drop shipping online. 1. Focus on items that have constant, on-going demand. Don’t rely on volume. 2. Appeal to a customer’s WANTS rather than NEEDS to increase the sales price/profit per sale. 3. Free traffic is fine […]

6 Great Tips to Win at Amazon Product Listings

6 Ways to Beat Your Ecommerce Competition

If you’ve been selling on Amazon a while, you may think you have it all figured out. But FeedbackExpress has opened the vault on a bunch of Amazon product listings secrets, some of which may surprise even the most seasoned of sellers. Better product listings = better feedback, so let’s get cracking. #1. Keywords Are […]

How to Lose Bad Amazon Feedback in 10 Ways

Mobile Commerce on the rise

Most sellers on Amazon will be familiar with the four main reasons where Amazon will be removed. To recap these are: obscene language, personally identifiable information, product review and FBA. Now, a third-party seller has revealed that Amazon will and have removed feedback for up to ten different reasons. The additional six reasons he defines […]

7 Reasons You Should Consider Using Amazon Feedback Management Software

Happy customers

If you’re considering joining the world of automated Amazon feedback, here are seven reasons why you consider ditching your manual process and opting for FeedbackExpress’ Amazon feedback management software (more on the free trial later). 1. You Just Don’t Have to Work as Hard Anymore in Getting Reviews If you’re spending too many man-hours towards […]

Free Email Templates for Amazon Feedback Requests

Increase positive reviews

Anytime you sell an item, the process isn’t over until you get a (hopefully positive!) review left on your page. But trying to get that review can be tricky because buyers tend to get forgetful once they receive their package. If you’re not already using FeedbackExpress to send those friendly reminder emails, then here are […]

How to Respond to a 1-Star Product Review on Amazon

Reasons Customers Stop Buying From Your Website

Ugh, the dreaded 1-star review you get for a product on Amazon. No matter what lengths you’ve gone to, that 1-star can feel like a kick in the seat. If you’ve ever suffered such ignominy, then FeedbackExpress is here to help and we’re going to show you the steps you need to take. Step 1: […]

How to Prevent Buyer Complaints on Amazon

eBay Feedback

You know the saying, ‘An ounce of prevention is worth a pound of cure’? That’s especially important when it comes to customer complaints. Instead of dealing with a sticky mess of trying to right a situation, nip problems in the bud before they get out of hand. If you feel like you’ve been banging your […]

What is Amazon’s Perfect Order Percentage Metric?

Give consumers what they want—online and offline.

You may not like the algorithm, but Amazon’s Perfect Order Percentage is a quantitative metric of your selling abilities, sort of like a continually-updated report card. FeedbackExpress shows you how you can add some pep to your POP. The Proof is in the POP Amazon values perfection, having built its reputation on a foundation of […]

Your Free Guide to Amazon Best Sellers Rank

Amazon Best Sellers Rank

With all the talk about Buy Boxes, you may think that’s the first thing sellers take notice of when deciding on a purchase. But this post is here to show you, there’s another heavily-weighted factor: the Amazon Best Sellers Rank also known as the Amazon Sales Rank. Understanding How Amazon Best Sellers Rank Works Amazon […]

How to Use Packaging to Increase Positive Reviews on Amazon

Get more product reviews

We’ve talked plenty of times of different ways you can increase the number of positive reviews you get on Amazon: using feedback software, following up on negative reviews and personalising your communication with buyers. In this post, we’re going to look at things from a different angle — how the packaging you use can influence […]

How to Compete with Amazon

Price war on Amazon

Guest post by Parag Mamnani from Webgility It’s a classic David versus Goliath story. In 2015 alone Amazon raked in net sales of $107 billion and swallowed up 72% of online users in the U.S., making it both the Goliath we love to hate and the price leader we love to shop. But online retailers often […]

Why Ecommerce Customer Reviews Matter

Improve your ecommerce website

You’ve heard it before: gathering ecommerce customer reviews should necessitate a major part of your schedule. But have you stopped to wonder why? While it’s all good and fine to let FeedbackExpress handle the fiddly bits for you, knowing why we’re such an essential part of your day can help you make smarter choices. Grab […]