How to Use Packaging to Increase Positive Reviews on Amazon
We’ve talked plenty of times of different ways you can increase the number of positive reviews you get on Amazon: using feedback software, following up on negative reviews and personalising your communication with buyers. In this post, we’re going to look at things from a different angle — how the packaging you use can influence […]
Learn More About The Amazon Early Reviewer Program
Have you heard about Amazon’s Early Reviewer Program? The initiative encourages customers who have already purchased a product to share their authentic experience about that product, regardless of whether it is a 1-star or 5-star review. Curious about how to make it work for you? What the Amazon Early Reviewer Program Does — and How […]
How to Compete with Amazon
Guest post by Parag Mamnani from Webgility It’s a classic David versus Goliath story. In 2015 alone Amazon raked in net sales of $107 billion and swallowed up 72% of online users in the U.S., making it both the Goliath we love to hate and the price leader we love to shop. But online retailers often […]
Why Ecommerce Customer Reviews Matter
You’ve heard it before: gathering ecommerce customer reviews should necessitate a major part of your schedule. But have you stopped to wonder why? While it’s all good and fine to let FeedbackExpress handle the fiddly bits for you, knowing why we’re such an essential part of your day can help you make smarter choices. Grab […]
Expert Advice on Amazon’s Business Solutions Agreement
Guest blog post by Corey J. Rosenbaum of Amazon Sellers’ Lawyer As the senior partner in a law firm that focuses on Amazon sellers, it is astounding how many sellers have never heard of the Business Solutions Agreement or “BSA.” When I speak to sellers around the world, the contract that pertains to sellers comes […]
How to Increase Traffic to Your Online Store
Before you can think about building a list of great reviews, before you can figure out how to handle higher sales volume, and before you need to plan out how to fulfil everything, there’s one important thing you need to suss out: how to increase traffic to your online store. And in this post, we’ll […]
The Best Ecommerce Forums for Amazon Sellers
The internet is a great resource for learning. One of the best ways to improve your ecommerce knowledge (aside from the FeedbackExpress blog) is forums. There are a plethora of different options out there so for your convenience, we’ve compiled a list of ten of the best ecommerce forums we feel offer value to you […]
3 Useful Steps For Avoiding an Amazon Suspension
Nobody likes getting suspended on Amazon. It means you’ve screwed up badly, and putting yourself at risk for not being allowed on the marketplace at all. But luckily, FeedbackExpress has some concrete advice you can use to steer well clear of getting suspended, so read on and learn how to stay in their good graces. […]
Amazon Buy Box Factors
Most of you will be familiar with the Amazon Buy Box, the box on the top right of the product detail page that sellers compete for based on Amazon’s algorithm which looks at seller performance and price. Whilst, Amazon doesn’t disclose the specific performance metrics for the Buy Box, we can reveal a list of […]
Amazon’s New Buyer-Seller Messaging Opt Out Feature
In March 2017, Amazon.com introduced a new opt out feature to their buyer-seller messaging system that facilitates communication between buyers and sellers. If a buyer has chosen to “opt out of unsolicited messages”, Amazon will block messages to that buyer. [Update: As of January 2018, this policy also applies to Amazon UK and Japan customers) […]
5 Ways to Improve Your Ecommerce Website
There are two main problems that plague all ecommerce merchants: lack of traffic, and lack of conversions. If you’ve been having trouble with either—or want to improve both then FeedbackExpress has five awesome tips for you. First off, let’s make sure everyone knows the difference between traffic and conversion. We know it’s probably a trifling […]
Why Gathering Feedback on Amazon is Crucial for Sellers
You’ve likely heard some variation on this: people only post a review when they’re unhappy and want others to share in their misery. But good reviews matter, too! Actually, all reviews are important when dealing on Amazon. If you already use FeedbackExpress, then you know what we’re talking about. But if you don’t, then read […]
