It’s a pretty rare person who doesn’t want to take advantage of time-saving hacks, especially in a world that’s becoming increasingly demanding of your attention. Luckily, FeedbackExpress is all about putting time back in your life, with these nine amazing tips that’ll be like a breath of fresh air.
1. Your Chances of Getting a Review are Majorly Upped
The main point of a feedback management software is to gently nudge the buyer into leaving a review. For whatever reason, consumers tend not to do that — but a little reminder almost always gets the job done.
2. Little Details, like Thanking the Customer, are Part of the Norm
Too long ago, giving and receiving thank you cards was just how people conducted themselves. It was a level of civility that’s slipped too much lately, but a good Amazon feedback management software (like us!) puts that back into play. It’s tough enough to get buyers to leave (positive) service feedback, but a good software will thank them for doing so. Plus, the really good ones (again, like us!) will also ask them at the same time to leave a few words on the product itself, which is one of the best ways of getting that response so necessary to building your brand.
3. And Things like Negative Reviews are Also Taken Care Of
If you read our blogs, you know we’re advocates of never settling for a bad review. But why go through all the trouble of contacting Amazon yourself? Heck, no. Leave that to us and we’ll automatically shoot off a message to Amazon that contains all the necessary details, giving you one less thing to worry about.
4. You Can be Updated in Real Time
Every four years, the World Cup comes around, but not all of us are lucky enough to take the full month off to watch the matches. So, what do most fans do? Get updates sent to them on their phones. And if you guessed what an ace feedback management software does, then you guessed right. We’ll text and/or email you of all major events, like when negative feedback is gone.
5. It’s Amazon-Compliant
If you’re selling on Amazon, it only makes sense that your feedback management software should adhere to Amazon’s guidelines. Unfortunately, not all of them do, and it can be pretty hard to tell until it’s too late. Check that the software you’re using is 100% compliant with Amazon’s rules, like the fact that they state they’re a member of Amazon’s Technology Partner Network.
6. It’s Not a Robotic, One-Size-Fits-None Model
Good Amazon feedback management software should be malleable and adaptable to a particular merchant’s needs, changing as they do and keeping up with demands. It should also have real people at the helm, real people who have years of experience with Amazon and know how to reach the outer bounds the marketplace. Because if you ever have questions or need a run-through on how something works, it’s always better to talk to an actual human than helplessly google for answers that might not fit.
7. It Should be Multi-Faceted
Sure, garnering amazing reviews and reducing negative ones is great (and a staple of every feedback management software), but the truly stellar ones don’t stop there. Instead, they offer other services and products that take care of your other needs as a seller, like being able to competitively reprice software or help you sell on other marketplaces. It’s always much easier to go one-stop shopping instead of scouring the corners of the web for everything you need.
8. Everything is in One Place
Whenever you log into your Seller Central account, you know that all the tools you need are under one roof. You don’t have to have multiple tabs open to keep track of everything; all you have to do is click under a different file to start that route. We take pride in having everything in one centralised location so you can sit back, open us up and finish things in record time.
9. You Can Boost Your Seller Rating
One of the main points to selling on Amazon is leveraging your seller rating into winning Buy Boxes, and increasing your overall sales. And unless sellers devote every second of their day to managing their rating, it can become a heavy load to manage yourself. A good software will spot trouble spots before they become that, helping you streamline the path to stardom.
10. It’s Free For 30 Days!
Oops, we want to mention an unofficial tenth reason to switch over to an Amazon feedback management software: getting a free trial. Other software will give you something like a few days or a week to try it out for free, but FeedbackExpress lets you test-drive it for a whole month. All you have to do is click here to sign up in less time than it takes to make your bed.
